Our Policy and Commitment to Privacy

At Brisbane Obesity Clinic, providing high-quality healthcare is our primary concern. This requires a relationship of trust and confidentiality between patients and healthcare providers. We regard all personal and health information as confidential and handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You have the right to know what personal information we collect, how it is used, how it is stored, and to whom it may be disclosed.

Collection, Use and Storage of Information

As part of your care, we may collect personal, medical, and health-related information necessary to provide healthcare services. This information may be used for:

• Patient administration, appointment scheduling, record management, and billing purposes.
• Assessing, diagnosing, and providing appropriate healthcare services.
• Communicating with healthcare professionals involved in your care, including referring practitioners, specialists, allied health professionals, and other relevant providers.
• Clinical quality improvement, education, research, and auditing activities where permitted by law.

Where photographs, clinical images, or health information are used for education, research, or quality assurance purposes, patient confidentiality will be maintained and identifying information will not be disclosed without appropriate consent unless otherwise permitted by law.

Data Security

Brisbane Obesity Clinic takes reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Patient information is stored within secure systems and protected using industry-standard security measures, including access controls, firewalls, and encryption where appropriate.

Access to Your Information

You have the right to request access to your personal and health information. Requests for access may require completion of an application form and may be subject to an administrative fee where permitted by law.

In certain circumstances, access may be restricted in accordance with applicable legislation. If access is denied, we will provide an explanation where required.

At your request, your health information may be made available to another healthcare provider involved in your care.

Disclosure Without Consent

Your information may be disclosed without your consent where required or authorised by law, including:

• Emergency situations where disclosure is necessary to protect your health or safety.
• Public health reporting obligations.
• Medical indemnity or legal obligations.
• Billing and claiming purposes involving Medicare, private health insurers, or other approved organisations.

Your Rights

You are not obliged to provide personal information; however, failure to provide relevant information may affect our ability to deliver appropriate healthcare services.

If you have questions, concerns, or complaints regarding privacy or the handling of your personal information, please contact us.

Contact Details

Brisbane Obesity Clinic
Phone: (07) 3871 2277
Email: reception@brisbaneobesityclinic.com.au
Address: 13/24 Chasely Street, Auchenflower QLD 4066

Please notify us if your personal details change so that our records remain accurate and up to date.